WHEN WILL MY ORDER ARRIVE?

Most orders have an estimated delivery date between 2-7 business days. You can track your order from our section Track Your Order or contact us if you have any questions.

 

WHAT CAN I DO IF MY PIECE OF JEWELRY NEEDS REPAIR?

If any of your pieces of jewellery needs repair or maintenance, you can contact us through the section: Care and Repairs. Our customer service team will contact you to help you.

 

WHY IS THE GLITTER OF METAL OR VENEER FADING?

Most of our pieces are gold or rhodium plated. This plating, like any other metal plating, can fade over time due to exposure to various natural factors, including PH or oils found on each individual's leather . In our section on Care and Repairs you will find some recommendations to prevent this from happening and you can properly preserve your jewelry.

WARRANTY

All parts are guaranteed for 2 months from the date of delivery. Any piece will be repaired for manufacturing defects. We will not be responsible for the misuse of the jewelry. If you want to know how to take care of your jewellery properly, we invite you to visit our section Care and Repairs.